PO Box 250

Webster, NC 28788

1528 Webster Road

Sylva, NC 28779

Call Us: 1-828-586-5561 


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The State of North Carolina is urging all families who can keep their children at home, with a responsible adult, to do so.


Emergency and first responders and critical workers needing referrals to child care programs that are open and operating for children ages birth to twelve should call the statewide toll–free number listed below for assistance:



 (Monday through Friday from 8 a.m. to 5 p.m.)


Callers to be served include:


  • Emergency and first responders

  • Hospital staff

  • Nursing and adult group home staff

  • Frontline health care providers

  • Child care program staff

  • Food service staff

  • Families of children who are homeless, receiving child welfare services, and/or in unstable or unsafe living arrangements

  • Others who are working to keep North Carolinians safe and healthy


Please note:   Effective April 1st,  the only licensed child care programs that are allowed to operate in North Carolina are those which have agreed to meet additional health, safety,  and other requirements specified by the NC  Division of Child Development and Early Education (DCDEE) and have been specifically authorized by DCDEE to remain open in April and May 2020.

Provider Services

Mountain Child Care Connections gives you the opportunity to list and update your child care provider profile.  To complete or update your child care provider information, contact our Regional Child Care Resource Coordinator at:


Family Services

Monday thru Friday from 8:00 am to 5:00 pm our Resource Coordinator is available to help families make informed decisions about quality child care and other parenting concerns. Simply answer some questions about your child care needs and we will provide you with a listing of referrals that meet your child care criteria.  To get more information call toll free: 1-877-752-5955 or 828-586-5561 Ext. 314


We also provide email referrals. See "Contact Me" box below for your convenience.

Providing Family Referrals for the 13 most Western Counties in North Carolina


Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Polk, Rutherford, Swain, Madison and Transylvania.


Contact Me

PO Box 250 Webster, NC 28788

gilliam.jennifer@swcdcinc.org  |  Tel: 1-877-752-5955